Porters Avenue Surgery

Child & Family Surgery

Repeat prescriptions

To request a repeat prescription

  • Use the Evergreen Life app
  • Use the Emis Online service
  • Complete the right-hand section of your previous prescription form. Leave it with the surgery or send it to us by post

Repeat prescriptions will be ready for collection 48 working hours after ordering.

You can ask us to arrange for your prescription to be collected by the chemist of your choice. If you request this service, your prescription will be ready for collection from the chemist.

Patients who receive regular prescriptions will sometimes be asked to see a doctor or practice nurse before their next repeat prescription is due. This is so that your medication can be assessed and altered as necessary.

Your doctor or nurse will try to find the best way of making you better. You may not always be given medicine, as there are many other ways to treat you. Please do not expect a prescription on every visit.

Need a little help?

To help you get started with the Evergreen app and creating your account there are a series of help articles available.  Linking your account to your GP record will enable the full functionality of the app including records access and repeat prescriptions as well as enabling you to make requests for help online.

You can link using an NHS ID which is the easiest method for both you and the practice team, or by using linkage codes supplied by the practice.

We’ve also created a walk-through video to show the steps of using the app for the first time.